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They have recently launched a new TV campaigns. The commercial advertising is selectively embedded into the network feed to put your commercial advertisement on the very networks the hotel guests would watch from home.
Hotels have launched the mobile apps for iPhone, Android mobile handsets. Customer can easily download the hotels app and they can quickly browse and book the hotels through mobile apps. Customer can even use the Hotels coupons while booking from mobile phones. They can complete payments also through mobile apps easily.
Hotels.com offers cancellation facility. If a customer does not want the hotel room after booking they can cancel the room immediately. Cancellation is allowed/done as per the hotel`s reservation terms and conditions, penalties might be applied depending on when the cancellation is done. Once they cancel the room reservation they will get refund to their accounts within 2 to 5 business days. Hotels.com offers 24/7 customer service so if you have any questions you can call them any time to get clarification for your questions.